Although the on-premise model with its control and security advantages will dominate the enterprise communications market in the immediate future, the revenue share of hosted services is poised to increase significantly, according to Frost & Sullivan. Hosted communications services present an ever more popular alternative for deploying IP telephony and unified communications applications.
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The IP telephony endpoint market will be affected by the economic downturn – despite the fact an increasing number of enterprises are recognizing the benefits of both IP desktop phones and enterprise soft clients.
That’s the conclusion of Melanie Turek, principal analyst at Frost & Sullivan, which has just released its latest global study of the sector’s enterprise market.
Customer spending on new IP lines and desktop gear declined significantly last year in North America compared with 2007.
Much of the downturn during 2H08 can be attributed to fewer orders from three key verticals devastated by the recession: financial services, manufacturing and retail, according to research from T3i Group LLC.
IPsmarx was named as joint winner of the 2008 voip-biz.news Product of the Year Award last week for its SIP-based calling card platform.
Carrie Hartford Fedders, account manager with IPsmarx, spoke to voip-biz.news about the solution, which eliminates the need for a VoIP gateway and PSTN lines using DID (Direct Inward Dialing)
technology.
HD VoIP is rapidly gaining followers but the possibilities for excellent sound quality aren’t its only benefits.
Jeffery Rodman, Polycom co-founder and CTO of the Voice Division, believes that video will quickly become a "must-have" feature of HD voice technology.
VoIP services in Europe are growing at a blistering pace and reshaping the fixed-line market, according to a report from TeleGeography.
Consumer IP telephony subscribers reached 25.3 million at year-end 2007, up from 15 million in 2006, and only 6.5 million in 2005.