The economic crisis has frequently been held up as an opportunity for the VoIP industry to introduce businesses to the benefits and efficiencies offered by "non-traditional" telecom services.
But Kent Hellebust, CMO and general manager of Individual and Digital Phone Services at Telanetix, believes many VoIP service providers are failing to respond to the fast moving pace of the business retail channel.
He tells voip.biz-news how telecom vendors can effectively capitalise on potential opportunities in the US Small and Medium Business (SMB) market.
Posts Tagged: voices-of-the-industry
INTERVIEW: Alan Paton, research director for independent VoIP comparison website LowCostMob.com, tells voip.biz-news about the increasingly crowded – and sometimes confusing – mobile VoIP market.
He also explains how social networking and Instant Messaging services such as Twitter have the potential to extend the appeal of mobile VoIP beyond simply offering cheap calls.
INTERVIEW: Anders Norström, managing director of MobiTV Europe, talks to smartphone.biz-news about the company’s expansion plans and the growing consumer appetite for mobile TV.
The California-based operation now offers content and primetime channels to over 6 million subscribers on more than 350 handset models on its managed mobile media service.
INTERVIEW: Mike Harris, CEO of AnySource Media, talks to hdtv.biz-news about his company’s Internet-enabled TV platform that will start appearing in HDTV sets in the second half of 2009. The Internet Video Navigator (IVN) allows users to view Internet video on their HDTVs alongside traditional TV networks – without requiring a separate box or complicated wiring.
INTERVIEW: Larry Stessel, CMO of i2Telecom, talks to voip.biz-news about a new mobile VoIP solution being readied for launch.
The new technology will allow users to make low-cost international calls from anywhere in the world using one SIM card.
i2Telecom’s MyGlobalTalk was the winner of voip.biz-news’ Product of the Year Award 2008.
The CEO of Gizmo5 Michael Robertson has responded to last week’s announcement of Skype for SIP by posting a comparison (see below) of the new service and his own company’s OpenSky.
While welcoming Skype’s initiative, he described it as a "vaporware announcement" with "murky pricing details".
Deploying HD voice services on both landline and mobile systems would provide carriers with a service differentiator and a product with a price premium people are willing to pay for.
That’s the opinion of VoIP industry expert Jeff Pulver, who says HD voice has the potential to reverse the trend of declining landline sales.
INTERVIEW: Isik Uman, general manager of leading Turkish service provider Retromedya, talks to smartphone-biz.news about the rapidly changing mobile market in Turkey.
With 3G going live this summer, the nation’s 66 million mobile subscribers are expected to take full advantage of new services – making it an appealing prospect for operators and service providers.
Telecom service providers are competing in saturated markets and many are experiencing flat or declining margins in the economic downturn.
That’s the opinion of Jim Messer, CEO of Transverse, who said legacy back office software is often what keeps them from being agile in the marketplace.
INTERVIEW: Sanjiv Parikh, vice president of marketing for FutureDial, talks to smartphone-biz.news about its mobile content management service and its potential to generate revenue for operators and retailers.
The company’s Retail Management Solution (RMS) 4.0 allows mobile content to be directly loaded to handsets at store counters – an industry first.