8×8 announced it has signed a partnership agreement with Polycom enabling it to offer Polycom’s IP telephony and conferencing solutions to 8×8 Virtual Office hosted VoIP subscribers.
8×8’s initial offering features the Polycom SoundPoint IP 335 desk phone. According to the company, the SoundPoint IP 335 is “a high quality, entry-level SIP phone that seamlessly integrates with 8×8’s systems to deliver advanced telephony features such as auto attendant, voicemail, Caller ID, call forwarding, conference bridge and Polycom HD Voice at an affordable cost.”
In addition, these phones also include a capability called Voice Quality Monitoring (VQMON), which gives 8×8 the ability to monitor in real-time the quality of a customer’s call. This feature helps the company quickly diagnose customer issues, provide faster problem resolution and ultimately deliver better service.
8×8 also informed that they will be introducing additional SoundPoint IP desktop phones, SoundStation IP conference phones and Polycom KIRK wireless phones and accessories in the coming weeks and months.
"8×8 is very pleased to be working with Polycom as we fulfill our separate, but common, commitment to deliver affordable, high quality voice solutions to businesses of all sizes," said 8×8 Chairman & CEO Bryan Martin.
"Polycom’s reliable, cutting edge offerings will be a valuable addition to our IP phone portfolio and a tremendous vehicle for enabling our Virtual Office customers to experience and benefit from technological advancements such as HD Voice," he said.
"8×8 has established itself as an innovative and successful provider of hosted PBX and unified communications services and we look forward to working together to offer cost-effective, high-quality voice solutions," said Jim Kruger, Polycom vice president of Solutions Product Marketing.
He added: "With more and more businesses gravitating toward cloud-based solutions, features like HD voice, integration with key business applications, and other powerful IP-enabled features have become an increasingly important component of any communications solution."
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