Alcatel-Lucent and Reliance Communications (RCOM), a telecommunications service provider for India, announced that they had signed a contract for an innovative, end-to-end network that will provide service for customers in the Eastern and Southern regions of India through the year 2020.
This contract means that the current business agreement between RCOM and Alcatel-Lucent will be continued with an additional 1 billion USD.
The customer demand for communications applications and services is ever-changing and constantly evolving, thus making this agreement even more significant. According to the companies, the contract offers the first fully-integrated line of services for India, and is among only a handful across the world.
Through the aid of Alcatel-Lucent, RCOM will combine both the wireless and wireline departments into a single, synergized organization. With this new streamlining in place, RCOM can then direct their energy toward business expansion and maintaining high-level communication services to patrons. RCOM's current practices and tools, with the help of Alcatel-Lucent, will be standardized in order to enable the optimum level of efficiency throughout the company.
Through this contract, Reliance Communications will be able to provide quality and reliability across a variety of devices and connection mediums for its customer base. One of the first steps on Alcatel-Lucent's end of the deal will be to implement next-generation OSS (operation support systems), as well as high-end tools for improved network capabilities for the wireless, wireline, and long-distance features that RCOM has to offer. By working together, these two major companies will forge a road that the modern digital communications society of India demands.
Gurdeep Singh, Chief Executive Officer of the Wireless Business division for RCOM, and Rajeev Singh-Molares, President of the Asia-Pacific division of Alcatel-Lucent, both commented on the contract, saying that the partnership can only bring good things for both companies, who have had a long-standing, positive relationship. Reliance Communications hopes to emerge from this agreement as the leading provider of voice and data communications services. The main priorities of Alcatel-Lucent in the relationship will be to improve quality and providing a reliable customer experience throughout all service areas.
RCOM's Chief Executive Officer, Punit Garg, and Alcatel-Lucent India's President and Managing Director, Munish Seth, are both confident that the enhanced bond between the companies will bring great things, allowing customers to gain access to state-of-the-art technologies through this entirely re-invigorated, re-envisioned provider. Alcatel-Lucent has over 20 years of experience with outsourcing and network operation, with over 100 operations across the globe
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